All our products are handmade from scratch without any machines. Hence, preparation takes time.
Minimum dispatch time is 10 days. Please avoid asking for updates before this period.
If fresh stock is available, we may dispatch within a week.
Opening video is mandatory while unboxing the parcel. Complaints without a proper opening video will not be considered.
Please sanitize the parcel before unboxing.
Unbox the items carefully.
Do NOT unwrap bubble wrap immediately. Freeze for 30 minutes first.
Then unwrap and enjoy your chocolates! 🍫
All orders are prepaid. Payment link will be sent to your email.
No refund after dispatch.
Delivery timelines may vary depending on location.
Thank you for ordering with us 😊 — Team Kolkata Cocoa Parlor